Account Executive

We are seeking a skilled, self-motivated and, above all, customer-oriented individual to join our growing Service Team to begin an exciting and challenging career with Advantage Industries, Inc. 

****PERKS**** 

• $$$$ Performance Incentives. 
• Hybrid schedule. 
• You'll get to learn from your teammates and explore new interesting areas. 
• We're a rapidly growing company; you can advance quickly to other roles! 
• You won't have to spend time repeating tasks all day as our client requests are diverse, unpredictable and challenging. 
• We focus on your work-life balance, including offering flexible work schedules. 
• Strong focus on team cohesion and supportive company culture. 

Salary $45,000 - $55,000 

Job Description:  

This individual will be the primary contact for an assigned group of accounts and will be expected to deliver high-quality customer service to these accounts.  In addition, you’ll be taught how to quote hardware, licenses, excellent troubleshooting skills, a basic level of technical knowledge, and exceptional interpersonal skills. 

We are looking for someone who is dependable and finds it rewarding to participate on a high-achieving team. We are seeking someone who embraces new challenges by persevering until an optimal solution is reached for our clients. You should be adaptable, self-motivated, and focused on developing creative problem-solving ideas to meet daily client requests. You'll be expected to work productively both independently and collaboratively with our enthusiastic team. You need to be goal-oriented and able to prioritize tasks.  We aim to support our clients by always exuding positivity, patience, and calmness under pressure, reassuring them that we are confident about solving their problem(s). 

Responsibilities:  

• Be the primary contact for an assigned group of clients.
• Quoting, scoping and service orders. 
• Achieving goals and KPI’s. 
• Retaining clientele. 
• Escalation of issues. 
• Travel to client offices. 
• Dress appropriately in business attire. 
• Other duties as assigned. 

Required Skill set:  

• 1+ year of experience working in a customer facing role in a service environment. 
• Excellent communication and interpersonal skills. 
• Basic Microsoft Office 365 skills. 
• Desire and self-motivation to learn and to grow as a valuable member of our team. 
• Ability to identify customer concerns and to properly engage the correct support team. 
• Strong attention to detail. 
• ​​​​​​​Can easily adapt to working independently and engaging in collaborative teamwork. 

Advantage Industries is a market-leading business that has a wide range of career opportunities. At Advantage, we seek out and reward the finest talent so that we can continue to provide the highest quality service and products to our customers.